Racing Operations Team Leader

Are you a strong, proven people manager who thrives on challenges and enjoys a fast paced, diverse environment?

PA Media Group update live betting markets for Horse and Greyhound racing for every meeting in the UK, Ireland, South Africa and Dubai and selected meetings from the United States, Australia and India for our customers.

We have been at the heart of the Racing and Betting industry providing content to the market for over 60 years and our business is thriving with 60% growth in the last four years.

We have a significant new opportunity for a Racing Operations Team Leader with outstanding staff management skills to join us to lead a Racing Data Operations team in Howden, East Yorkshire.

You will manage the team who are responsible for creating betting markets for US racing events, during evenings and through the night, managing workload and developing the team to maximise their potential and ensure we continue to deliver an outstanding service.

What you’ll do …

As Racing Operations Team Leader, you’ll have overall responsibility for managing a team of Racing Data Operators in all aspects of running, maintenance and continuous improvement of Live Racing Services that run through the evening and night.

With the support of two shift leaders and three Senior Racing Data Operators you’ll be pivotal as the primary point of contact for real-time responses to our customers who include Bet365, William Hill and Paddy Power Betfair, building and maintaining excellent relationships.

You’ll work closely with management and direct reports to identify operational efficiencies to ensure we provide the most productive and cost-effective solutions for live racing data collection, production and distribution and help to design and implement these changes.

What’s in it for you? 

This role is pivotal to business performance and your success will be a big focus of the business and help you to be recognised.

You’ll have the chance to be involved with the cut and thrust of live betting markets for high-profile horse and greyhound racing events all year round, delivering an exceptional service in a variety of ways.

No two days are the same here, and both as a collective and individually you’ll strive to improve performance and have the chance to influence strategy.

You can expect a competitive starting salary and we recognise your contribution to our continued success with an attractive benefits package which includes company pension scheme and access to “PASS North” membership which offers benefits such as discounted gym membership, a range of events and discounted tickets.

There is also 25 days annual leave with an option to buy up to five days after your first year and free secure parking provided close to the office.

This role is a great chance to gain insight and experience in an industry leading Sports and Racing operations team and is an ideal position for someone wishing to explore a long-term management career in the betting industry.

What you’ll need …

Previous experience in the industry isn’t a necessity, what’s more important is proven leadership skills and outstanding communication and organisational skills.

You’ll be able to demonstrate how you have motivated teams and influenced positive and professional behaviour to achieve business goals in the past as well as managed change and continuous improvement.

You will be able to draw from your experience leading a team of direct and indirect reports and being accountable for their overall performance, productivity and overall conduct. It would be advantageous if this experience came from a team used to working to SLA’s and KPI’s.

To be successful in this role you’ll need strong numerical and analytical skills combined with a methodical approach. And due to the nature of the industry you must be willing to work flexibly including evenings, weekends and overnight.

To apply for the role, please send your CV to Vicky Holloway, Talent Acquisition Partner


Closing date: 20 December 2019

We will be considering candidates as they apply, so please don’t delay in submitting your application.

The Company encourages applications from all sectors of the community.

The successful candidate will be required to undertake a Basic DBS check, Adverse Financial check and ID check.